Cancellation and Refund Policy

You can cancel at any time from Settings → Plan and usage, or by writing to billing@chefotech.com. No notice period and no cancellation fee.

Cancelling stops the next renewal. Your subscription continues to the end of the period you have already paid for.

Trials are free and require no payment method. A trial that ends without a subscription becomes read-only rather than being deleted, so nothing is lost while you decide.

Monthly plans are not refunded for a partial month; cancel and you keep access until the period ends.

Annual plans cancelled within 14 days of the initial purchase are refunded in full. After 14 days, we refund the unused whole months on a pro-rata basis if you cancel because of a material unremedied breach by us.

If we are at fault — a billing error, a charge after cancellation, or a material failure we cannot fix — we refund it. We do not require you to argue for that.

Refunds are made to the original payment method, normally within 7 to 10 business days of approval.

Upgrading takes effect immediately and is charged pro-rata for the remainder of the period. Downgrading takes effect at the next renewal, so that you keep what you have paid for.

If a downgrade would put you above the limits of the lower plan, we will tell you what needs to change before it takes effect rather than deleting anything.

Write to billing@chefotech.com before raising a chargeback. Almost every billing dispute is a misunderstanding that we can resolve in a day, and a chargeback suspends the account automatically, which helps nobody.