Acceptable Use Policy

Do not use the platform to break the law, to harm other people, or to interfere with the service for other customers. Everything below is an application of that.

Do not store or transmit content that is unlawful, that infringes someone else's intellectual property, that is malicious code, or that you have no lawful basis to hold.

Employee data deserves particular care: collect what you need for employment purposes, and not more. The platform lets you add custom fields; that is not an invitation to record data you have no reason to hold.

Do not attempt to access another tenant's data, circumvent access controls, or probe, scan or load-test the service without our prior written agreement.

We welcome security research conducted responsibly. Write to security@chefotech.com before you start, and we will agree a scope. We will not pursue legal action against researchers who follow an agreed scope and give us a reasonable chance to fix what they find.

Do not resell or white-label the service without authorisation, use it to build a competing product, or drive automated traffic at a volume that degrades the service for others. API rate limits apply and are published in the documentation.

Where we can, we will contact you and give you a chance to put things right. Where a violation poses immediate risk to other customers or to the platform, we may suspend access first and explain afterwards.