Importing employees in bulk

Download the template from the import screen rather than building your own. It is generated from your account, so it already contains any custom employee fields you have added, and the column headings match exactly what the importer expects.

The import runs in two passes. The first validates every row and reports what it found — missing required fields, departments that do not exist, dates it could not read, duplicate employee codes. Nothing is saved at this point.

Only when you confirm does it write. A row that fails validation is skipped and reported; it does not stop the rest of the file.

• Dates rejected — use YYYY-MM-DD. Spreadsheets often reformat dates on save, so check the file after Excel has touched it.
• Department or designation not found — these must exist before the import. The report names the exact value it could not match.
• Duplicate employee code — codes must be unique. If you leave the column blank, the platform generates one from your numbering settings.
• Biometric ID collisions — two employees cannot share a device ID; attendance would be attributed to whichever record was found first.