Approval workflows

A workflow is an ordered list of steps. Each step names who approves — the reporting manager, a level up the chain, a department head, anyone with a given role or permission, or specific people.

Conditions can skip a step. A leave request of one day might need only the manager, while five days adds a department head.

Delegation forwards an approver's queue to someone else for a date range. Escalation moves a request up after it has waited too long, so nothing sits indefinitely because one person is on holiday.